Payment Policy

Pay with Credit/Debit Card

The available credit card options are listed above. 

Please note that Shelivo does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Pay with Paypal



When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Pay with Klarna

After you enter your personal information, you will be redirected to the payment page with Klarna. Once Klarna authorizes the transaction, we will process your order and ship it.

Payment Security

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol known as Secure Socket layer (SSL) and other reasonable measures to protect your information from unauthorized use or disclosure. All the confidential data like payment information is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorized charges show up on your credit card as a result of shopping with shelivo.com, you must alert your credit card provider immediately and in accordance with your credit card's reporting rules and procedures.

Please note that we'll never ask a customer to confirm any account or credit card details via email. If you receive an email claiming to be from Shelivo and asking you to do so, do NOT respond and please contact us immediately.

Verified by Visa

The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently protect him or her against unauthorized use of the card. Verified by Visa (VbV) authentication requires the cardholder to register their card on the card issuer’s website to take advantage of this service.

If you are registered, at the time of payment, a screen from your card issuer will prompt you to enter the unique personal code that you have registered with them. The card issuer then validates your personal code and approves the transaction.

If you are not registered, but the bank that issued your Visa card supports VbV, you may be prompted to enter your password or to sign up for VbV as you check out. 

Mastercard security code

3D Secure technology is designed to reduce the possibility of fraudulent use of the card by authenticating the cardholder at the actual time of transaction and then protecting against unauthorized use of the card. MasterCard SecureCode authentication requires the cardholder to register their card on the card issuer's website in order to use this service.

If you are registered, at the time of payment, a screen from your card issuer will ask you to enter the unique personal code you used to register with them. The card issuer then validates your unique code and approves the transaction.

If you are not registered but the bank that issued your MasterCard supports SecureCode, you may be prompted to sign up for MasterCard SecureCode during checkout.